Privacy Policy

Last Updated: 13/09/2025

Your Privacy & Trust Are Sacred to Us

At [Your Site Name], we believe in the power of community, and that starts with trust. This Privacy Policy explains how we collect, use, and protect the personal information you entrust to us. We are committed to being transparent about our practices because our relationship with you is built on honesty and respect.

By using our website and services, you consent to the data practices described in this policy.

1. What Information We Collect

We only collect information that is necessary to create a secure and functional community experience for you.

  • Personal Identification Information: When you register, we collect your name, email address, and a username. This is so we know who you are and can create your unique community profile.

  • Financial Information: To process top-ups and withdrawals, we work with secure, third-party payment processors (like WooCommerce, PayPal, banks). We do not store your sensitive financial details like credit card numbers or bank account information on our servers. We only store the transaction history and amounts related to your wallet.

  • Technical Information: We automatically collect non-personal information like your IP address, browser type, and pages you visit. This helps us understand how our community uses the site and improve their experience.

2. How We Use Your Information

Your information is not a product. It is a tool we use to serve you better. We use it to:

  • Create and manage your user account and wallet.

  • Process your transactions securely.

  • Facilitate the community support system (e.g., displaying a username for transfers).

  • Provide customer support and respond to your inquiries.

  • Send you important updates about the platform (not spammy marketing).

  • Ensure the security and integrity of our platform for all members.

3. How We Protect Your Information

We take the security of your data seriously. We implement a variety of security measures, including secure servers, encrypted data transmission (SSL/HTTPS), and regular security audits. Access to your personal information is strictly limited to authorized personnel who are required to keep the information confidential.

4. Sharing Your Information: Our Strict Policy

We value your privacy. We do not and will not sell, trade, or rent your personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information with our partners for platform analysis. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential (e.g., our payment processor or email service provider).

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Your Data, Your Rights

You have the right to:

  • Access: See what personal data we hold about you.

  • Correction: Update or correct any inaccurate information in your account profile.

  • Deletion: Request the deletion of your personal data, subject to certain legal obligations we may have to retain transaction records.

  • Opt-out: Unsubscribe from any non-essential communications.

To exercise any of these rights, please contact us at [Your Email Address].

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Wallet transaction history is kept to maintain the integrity of our community’s financial records.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

info@giva.ph

Thank you for trusting us to be a part of your community.